Strategic Tool Team with Atlassian Teamwork

Duration
2 Days (across 4 half days)
Price per person
£1750 / per person
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Description

This 2-day course is designed to equip Tool Team champions and leaders with the strategic insight, technical confidence, and behavioural toolkit to guide adoption of the Atlassian Teamwork Collection across teams and departments.

Participants will learn how to translate business needs into scalable configurations, drive alignment across Jira, Confluence, Loom, and AI Agents (Rovo), and shape rituals that connect work to strategy.

Whether you’re part of a CoE, Change Enablement function, or embedded in service delivery – this course will help you lead from the front with tooling that truly enables operational value.

Outline

Module 1: Role of the Strategic Tool Team

  • What is a Strategic Tool Team and why it matters
  • Strategic tooling as a capability – not a configuration
  • Principles of enablement, consistency, and high performance service management

Module 2: Atlassian Teamwork Foundations

  • Jira: structure work for visibility, flow, and value
  • Confluence: the power of accessible documentation, knowledge-sharing, and governance
  • Goals: connect the dots to deliver business goals, status, and storytelling
  • Loom: demonstrate exceptional service delivery for your users
  • Guard: ensure security, compliance, and protect your data
  • AI Agents (Rovo): turn human-AI collaboration into business impact

Module 3: Adoption Playbooks & Team Enablement

  • Map user behaviours to tooling capabilities
  • Onboard frameworks for teams and new projects
  • Create templates, shared views, and automation
  • Embed performance and improvement practices

Module 4: Driving Consistency With Influence

  • Lead with standards and alignment: issue types, custom fields, naming
  • Avoid tool sprawl while maintaining flexibility
  • Scale practices with champions and shared ownership
  • Cross-functional tool reviews and feedback loops
  • Tool Team as a strategic value driver
Audience
  • Tooling champions and Jira/Confluence admins
  • Agile Enablement teams and Centres of Excellence
  • PMO, RTEs, and Delivery Managers
  • Business Operations and Digital Transformation leads
  • Any team supporting scaled rollout of Atlassian Teamwork tools
Learning Outcomes

By the end of this course, participants will:

  • Understand the strategic role of the Tool Team in high-performing organisations
  • Confidently configure and align the Atlassian Teamwork stack for consistent, scalable use
  • Enable teams with practical rituals, templates, and shared configurations
  • Lead tool onboarding, governance, and behavioural adoption with credibility
  • Promote autonomy while maintaining structure across squads and business units
Accreditation / Learning

There is no formal exam.

Custom Training

Training customized for your operating model and context.

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On Demand Training

On-demand videos supported with guides, and assessments.

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